Sponda helps you capture insights in the moment.
Highlight what you do well and should preserve, and pay attention to what can be improved.
Sponda makes a difference
With Sponda, you give yourself the chance to convert a satisfied guest into a promoter and turn a negative experience into something positive before it reaches public channels.
When something has gone poorly, we help turn it into something positive.
By giving the hotel a chance to act before the customer reaches public channels.
When something has gone well, we convert the guest into a Promoter.
By encouraging the customer to share the joy in public channels
Collect unlimited thoughts and opinions via QR codes.
With Sponda, you ask the right question at the right time. Let your audience easily respond via their mobile by scanning a QR code.
Simple, fast, and smooth
Sponda is designed so your guests can express themselves in their own way, in free text. Skip long forms that take up their time.
The real-time feed of all responses enables quick actions.
Get immediate insight into what your target audience thinks – follow the response in real time, discover key trends, and act directly on new insights.
Follow up with individual respondents.
Ask for more details, pose follow-up questions, or thank them for their feedback. Create a dialogue to better understand their perspectives and create opportunities for improvement.
Get a quick and clear overview with smart summarization.
Sponda brings key insights and trends to the forefront in real-time, providing you with continuous updates. This saves you time, facilitates quicker understanding, and enables proactive action.
Curious? We'd be happy to tell you more.
We also help you get started—free of charge.
How can we reach you?
Or call us at +46 760 225 077